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Member Service
703-526-0200
Branch Hours
Monday – Friday
9:00am - 5:00pm
Drive-up Hours
Monday – Friday
9:00am - 5:00pm
Saturday
9:00am - 1:00pm
Account Info 24/7
703-841-INFO (4636)
800-931-4112
Use the Message Center in Online Banking so you can include all the details you’d like with no worries. We’ll respond within five business hours. Be sure to indicate how you would like us to respond (via email or phone).
Loan Payment Address
P.O. Box 40070
Arlington, VA 22204-7070
Fax Numbers
Real Estate Payoffs: 703-516-8177
Loan Department: 703-516-8190
General Use/Payment History Verifications: 703-516-8175
Shared Branches
You have access to over 5,000 additional locations at which to conduct business. Visit Shared Branching or use our Mobile App to find other convenient locations.
Debit Cards & ATM Cards
Activation: 866-820-5821
PIN Change: 866-985-2273
Credit Cards
Activation: 800-631-3197
PIN Change: 800-631-3197
Balances & General Information: 866-820-5821
FREE Purchase Alerts – Enroll Here
(Debit & Credit Cards only)
Report a Lost or Stolen Card
Domestic: 888-918-7313
International: 727-299-2449
Visa® Payment Address
P.O. Box 71050
Charlotte, NC 28272-1050
Overnight Visa® Payment Address
Payment Processing Dept. PSCU
560 Carillon Parkway
St. Petersburg, FL 33716
Platinum Credit Card CU Rewards Redemption
General Assistance: 800-637-7728
Travel Assistance: 800-900-6160
Merchandise: CURewards.com
Manage your money anytime, anywhere with our mobile app.
Why Choose Arlington
As a full-service credit union, we’re a cooperative of members like you who know that by coming together, we can all benefit in our financial journey.
Financial Empowerment
We’re here to help our members—and neighbors—meet their financial goals and live their best lives.
Rewarding Experience
Rewarding Experience We think there’s nothing more rewarding than serving our members—and believe one good turn deserves another.
Utmost Integrity
We not only meet your financial needs, we commit to being a good neighbor and serving with integrity.