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Member Service

703-526-0200

Branch Hours

Monday – Friday
9:00am - 5:00pm

Saturday (Columbia Pike only)
9:00am - 1:00pm

Drive-up Hours

Monday – Friday
9:00am - 5:00pm

Saturday
9:00am - 1:00pm

ATM / Branch Locator

View our holiday schedule

Account Info 24/7

703-841-INFO (4636)
800-931-4112

Email

Use the Message Center in Online Banking so you can include all the details you’d like with no worries. We’ll respond within five business hours. Be sure to indicate how you would like us to respond (via email or phone).

Loan Payment Address

P.O. Box 40070
Arlington, VA 22204-7070

Fax Numbers

Real Estate Payoffs: 703-516-8177
Loan Department: 703-516-8190
General Use/Payment History Verifications: 703-516-8175

Shared Branches

You have access to over 5,000 additional locations at which to conduct business. Visit Shared Branching or use our Mobile App to find other convenient locations.

Debit Cards & ATM Cards

Activation: 866-820-5821
PIN Change: 866-985-2273

Credit Cards

Activation: 800-631-3197
PIN Change: 800-631-3197
Balances & General Information: 866-820-5821
FREE Purchase Alerts – Enroll Here
(Debit & Credit Cards only)

Report a Lost or Stolen Card

Domestic: 888-918-7313
International: 727-299-2449

Visa® Payment Address

P.O. Box 71050
Charlotte, NC 28272-1050

Overnight Visa® Payment Address

Payment Processing Dept. PSCU
560 Carillon Parkway
St. Petersburg, FL 33716

Platinum Credit Card CU Rewards Redemption

General Assistance: 800-637-7728
Travel Assistance: 800-900-6160
Merchandise: CURewards.com

Manage your money anytime, anywhere with our mobile app.

Why Choose Arlington

As a full-service credit union, we’re a cooperative of members like you who know that by coming together, we can all benefit in our financial journey.