Set Your Own Hours, Be Your Own Banker with Online Banking

Handle nearly all your banking needs yourself through Online Banking:

  • Customize your experience using Widgets

  • View balances, transaction history, & cleared checks

  • View Credit Card transactions, etc.

  • Make loan payments

  • Set up one time or recurring transfers

  • Set up external transfers & Member-to-Member

  • Pay Bills - all from one site

  • Set up account alerts via text or email

  • Set up your Budget, categorize transactions

  • Create Savings Goals & notifications

  • Sign up for and view e-Statements in the new eDocs widget!

  • Place Stop Payments (lower cost if done Online)

  • Update your contact information in the Settings widget under Contact - you may receive calls, texts, or emails about suspicious account activity if your contact info is up-to-date and you can use Online Banking to review your transactions. 

  • Send secure email via Message Center

  • Credit and Debit Card Activation via the Card Management widget

  • Credit and Debit Card Replacements - report a card as lost or stolen in the Card Management widget

  • Securely request Domestic Wires

  • View your Credit Card reward points in the Card Management widget

  • Credit Card Cash Advances and Balance Transfers via the Card Management widget

  • Order checks

  • ACH - Transfer money between your accounts here and your accounts elsewhere

  • Credit and Debit Card Travel Notices via the Card Management widget so your card will continue to work when you are outside of your normal locations. 

Sign Up to Access Your Statements & Notices Online

Our new eDocs widget in Online Banking allows you to more easily access your e-Statements and electronic notices like year-end tax documents. Register for eDocs to view your statements and notices in Online Banking.

How to Sign Up for eDocs:

  1. Log onto Online Banking

  2. Click More... on the bottom of the left-hand side menu

  3. Look for and Select the eDocs widget under More...

  4. Subscribe

  5. Agree and enter the 5-digit code from the PDF (you have to open the PDF to ensure that you will be able to open future e-Statements)

  6. Sit back and enjoy receiving e-Statements!

View Credit Card Transactions

Your Credit Card transactions are visible in the Mobile App and Online Banking! Log into the Mobile App or Online Banking and click on your Accounts to see your transactions. Use the Card Management widget to activate new cards, order replacements for lost or stolen cards, perform Credit Card balance transfers and cash advances, and even set up travel notifications from the comfort and safety of home. 

Add Your Other Financial Accounts

This is a new benefit that allows you to add another credit union, bank, home loan, student loan, or investment accounts to your ACFCU Online Banking view. This allows you to have a consolidated view of all your financial accounts which saves you so much time logging in to each one separately. Track your goal progress and see potential issues that much sooner.

  • Set up the external accounts in Online Banking on your desktop or tablet

  • View accounts that have been set up in both the Mobile App and Online Banking

  • Accounts are synchronized each time you log in

  • If you have Snapshot view setup than you'll see the external accounts there saving you even more time on balance checks

Supported Account Types

These are the support account types that you can add:

  • Savings

  • Checking

  • Credit Account

  • Line of Credit

  • Investment Accounts

  • Commercial Loan

  • Construction Loan

  • Consumer Loan

  • Home Equity Loan

  • Military Loan

  • Mortgage Loan

  • Student Loan

  • Loan Account

  • Aggregated Account

Whatever setting you have in place to view your ACFCU accounts also apply to external accounts.

Note: By default, Account Types are automatically assigned to the External Account type class.

How to Set Up External Accounts in Online Banking:

Steps to set up external accounts
Click image to view PDF

In addition:

  • It’s secure – multi-factor authentication with your chosen questions

  • You can also choose to enable two-factor authentication every time you log in to your Online Banking Account to help prevent unauthorized logins

    • You'll put in your password and choose to either ender a code that you have emailed to you or answer your security questions

    • To enable the feature:

      1. Login to your account in Online Banking

      2. Click on your name in the top right corner

      3. Click Settings

      4. Click the Security tab

      5. Turn Two-Factor authentication on

  • Interfaces with Quicken (2014 or newer)

  • Provides a Help function on every screen

  • Includes financial tips throughout the site

Questions about Online Banking?

The Fine Print

For your protection, we use the latest encryption standards and therefore support the latest two versions of the following browsers and operations systems: Google Chrome, Firefox, Microsoft Edge, Safari, iOS. We support Android v5.0 and above and provide limited support for Internet Explorer v11. While we do monitor fraudulent or suspicious activity and may proactively contact you about this activity, we will never call and ask for confidential information, such as your entire account number or PIN. Contact us: 703.526.0200 x4 if you have provided confidential information.